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Wireless docking & charging is now available for Model C2 Large, PartPorter, and Heavy. Learn more

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Setup

Set it up yourself, in under an hour.

No integrator, no IT project, no floor markers. Unbox Model C2, guide it around once, name your stops, and send the first delivery. That’s how almost every customer gets started.

See the four steps Schedule a Demo
  • About 45 minutes
  • No programming
  • Free remote help
Unbox to first delivery

From shipping crate to live transport in about 45 minutes. Watch the full video with sound (opens YouTube in a new tab)

Four steps

Tap. Map. Deploy. Done.

Everything happens on the onboard touchscreen. If you can use a tablet, you can deploy a Model C2.

  1. The Model C2 touchscreen listing saved area maps, with Add Map and Mapping Mode buttons

    1Tap

    Power on and start mapping

    Press the power button at the base of the cart. Model C2 starts up in about two minutes and opens Mapping Mode on the touchscreen.

    Lift C2 out of its crate with two people, by the metal frame posts.

  2. A finished area map of a 53,076 square foot office on the Model C2 touchscreen

    2Map

    Guide it around once

    Walk C2 by its handle through the areas it will serve. The map of your facility builds on the screen as you go.

    Map when the area is quiet: people walking through are recorded as obstacles.

  3. The Waypoints screen with stops named Storage room, Assembly 1, Assembly 2, Assembly 3, QA, Shipping, and Parts pickup

    3Deploy

    Name your stops, then send it

    Push C2 to each stop and give it a name, like Storage room or Assembly 1. Then tap a Waypoint and press OK.

    Waypoints can be added, renamed, or moved at any time.

  4. The Model C2 Navigation screen with speed, a large STOP button, elapsed time, distance, and time remaining

    4Done

    It’s delivering

    C2 drives to the stop on its own. The screen shows its speed, the distance covered, and the time remaining, with a stop button always in reach.

    Plug the charger into a standard wall outlet when the day is done.

When you’re ready

Add routes and zones, right on the robot.

Build them on the touchscreen any time, or in Cloud Connect®. They stay in sync either way.

The Routes screen on the Model C2 touchscreen with a looping four-stop route and a New Route button

Multi-stop routes

Chain Waypoints into a route and loop it if you like. At each stop, C2 waits for a set time, waits for someone to tap Continue, or passes straight through.

The zone editor on the Model C2 touchscreen with a no-go zone, a speed zone, and a sound zone drawn on the map

Zones

Draw no-go, speed, slope, sound, and automatic door zones on the map, so C2 knows where to stay out, slow down, or announce itself.

More about the touchscreen, the app, and Cloud Connect on Software & app.

Before you start

What you need, and what you don’t.

You’ll need

  • Model C2, unboxed by two people
  • A standard wall outlet for charging
  • A quiet hour to map the area
  • Wi-Fi only if you use the C2 Remote app or Cloud Connect®

You won’t need

  • Floor tape, markers, or QR codes
  • IT integration or programming
  • Changes to your facility
  • An integrator or a training course

Help when you want it

Most customers never need to call.

The Quick Start Guide covers everything. If you do get stuck, our team is a call away.

  • Quick Start Guide

    Step-by-step setup, in the box with every cart.

  • Video guides

    Watch setup, mapping, and daily use.

    Watch the videos

  • Knowledge base

    Answers and troubleshooting, any time.

    Visit Support

  • Free remote help

    Questions during setup? Our team helps by e-mail or video call, at no cost.

    Contact support

In real facilities

Set up by customers, not integrators.

Complex site? We can do it with you.

For automatic doors and elevators, several floors or buildings, business-system integration, or on-site training, our engineers offer deployment services, quoted per project.

See how fast it is in your facility.

Book a demo and we’ll walk through setup with your own layout and stops.

Schedule a Demo See pricing